Fire Alarm Monitoring
Our 24/7 fire alarm monitoring services extend across fire safety, providing constant vigilance to detect and respond to any potential fire threats promptly
Our 24/7 fire alarm monitoring services extend across fire safety, providing constant vigilance to detect and respond to any potential fire threats promptly
Protect lives, property, and peace of mind with professionally monitored fire alarm systems.
At Cobra Fire and Security, we provide NSI Gold-accredited fire alarm monitoring across Hull and East Yorkshire. Whether you’re protecting a commercial building, HMO, school, or warehouse, having your fire alarm monitored ensures that emergency services are contacted even if no one is on-site to hear the alarm. In the event of a fire, every second counts — and remote monitoring can make the difference between minor damage and major loss.
Our monitoring systems are connected to a third-party NSI Gold-accredited Alarm Receiving Centre (ARC), where highly trained operators are available 24/7. When your alarm is triggered, a signal is sent instantly to the ARC, prompting swift action and, if required, direct contact with the local fire brigade. It’s a critical safety net that ensures your fire alarm system doesn’t just raise an alert — it gets a response.
How Our Fire Alarm Monitoring Service Works
Quick and Efficient Installation Process
Our expert technicians will swiftly install your fire alarm system to meet all your fire safety needs, with minimal disruption. We tailor the process to your layout and needs, providing optimal coverage and protection. Additionally, our technicians will guide you through the system’s operation to ensure your comfort with its features. Our goal is to leave you with a reliable fire safety solution.
Real-Time Monitoring for Immediate Response
Once installed, our monitoring center will keep an eye on your fire alarm system 24/7, ready to respond to any alerts. In the event of a fire alarm, our team will immediately assess the situation and take appropriate action, including contacting local fire departments if needed.
What Is Fire Alarm Monitoring?
Fire alarm monitoring is a service that ensures your fire detection system doesn’t just sound an internal alarm — it also alerts someone who can act. This type of system connects your fire alarm panel to a 24/7 Alarm Receiving Centre (ARC), where trained professionals are on hand around the clock to respond to activations.
When a fire alarm is triggered — whether by smoke, heat, or manual activation — the ARC receives a signal and quickly follows a pre-agreed response plan. This can include calling keyholders, contacting the fire brigade, or taking further steps depending on your setup.
Unlike standard standalone fire alarms, which rely on someone being nearby to hear and react to the siren, a monitored system provides real-time communication between your building and emergency responders. This significantly reduces response time and increases safety — particularly valuable for unoccupied or high-risk premises.. When your system activates due to smoke, heat, or manual call points, the ARC is alerted immediately and follows a set protocol to contact either keyholders or the fire brigade.
Why Choose Monitored Fire Alarms
Who Needs Fire Alarm Monitoring?
Landlords of HMOs
Warehouses and unattended buildings
Retail and commercial units
Alarm Monitoring
Alarm Monitoring
Monitored vs. Non-Monitored Alarms
| Feature | Monitored Alarm System | Standard Alarm System |
|---|---|---|
| 24/7 remote monitoring | ✅ | ❌ |
| Fire brigade dispatch | ✅ Automatic if required | ❌ Manual (if discovered) |
| Insurance benefits | ✅ Often reduced premiums | ❌ Not guaranteed |
| Real-time alerts | ✅ Sent instantly to ARC | ❌ On-site alert only |
| Ideal for vacant buildings | ✅ Yes | ❌ No |
| Regulatory compliance support | ✅ Supports HMO & insurance standards | ❌ May not meet requirements |
Fire Alarm Monitoring FAQs
Is fire alarm monitoring required by law?
Not always, but it’s strongly recommended for HMOs and commercial buildings. Some insurance providers or building regulations may also require it depending on the premises.
Can you monitor an existing fire alarm system?
Yes, we can retrofit monitoring equipment to most existing systems, allowing you to upgrade without a full replacement.
Will this reduce insurance premiums?
Many insurers offer discounts for monitored fire alarm systems because they reduce risk and ensure faster emergency response. It’s worth checking with your provider.
What happens during a false alarm?
Our ARC follows pre-agreed protocols to assess the situation and minimise unnecessary fire brigade callouts. This includes contacting keyholders to verify the alarm before escalation.